Technology isn't your core mission, it's ours
About Managed Services
Trusting your technology to NovaCore Solutions means having a dedicated tech expert at your service. You get all the IT management you need, when you need it, for an affordable and predictable cost.
What we offer
What to expect from NovaCore Managed Services
Server Support
Workstation Support
System & Software Updates
Network Support
Vendor Partnerships
Our strategic partnerships deliver innovative solutions at an affordable price.
FAQ
Answers to your Core questions
Managed Services are one of the leading ways modern businesses keep their systems secure from cyberthreats. Managed services include around-the-clock cyberthreat monitoring and prevention, after-hours security patching and updates, and detailed reporting on IT security over a specified timeframe. Beyond that, we provide additional services, such as on-site support, business continuity, or software licensing management.
It’s simple. Managed services are proactive where break/fix solutions are reactive. Break/fix means you break your technology and we will come and fix it for you. With the rise of cybercrime these days, malicious hackers make their money by breaking your tech – and it’s not always possible to fix what they destroy. NovaCore Solutions proactively prevents 99% of breakage and cyberattacks by keeping your systems up to date and secure around the clock. Of course, we will also roll up our sleeves and get to work fixing your systems when you need us to.
Simply put: most organizations use managed IT services because modern cybersecurity is a pain in the neck. Securing your networks and devices takes constant attention to the most minuscule details on a daily basis. Cybersecurity has high stakes too: even one single missed detail has the potential to let malicious hackers into your systems. Even if you have an in-house IT team to handle your business technology, they might not have the time to painstakingly focus on security day in and day out. Most in-house teams are too busy putting out fires to keep up with comprehensive cybersecurity.
We offer all-inclusive, fixed-fee pricing with no hidden costs. You will only be charged for the devices that you want managed (workstations, network, and servers) no matter how many people use those devices.
At a Glance
Benefits of Managed Services
Integrated Support Services
Now you have an IT services team that knows your business technology in and out to better manage and support you. Your NovaCore consultant learns about how your staff uses technology in their daily operations. This allows your consultant to speak your business language, eliminating frustrating communication breakdowns.
24/7 Monitoring and Management
Technology issues can occur at any time day or night. NovaCore Solutions will identify most issues and correct them prior to them becoming a problem. This proactive approach saves your business time and money by reducing downtime. Your staff will be able to work more productively, ultimately improving your bottom line.
Predictable Budgeting
We offer flat-rate pricing models which provide predictable budgeting for IT expenditures over the long term. Emergency or unexpected technology repairs and support often come with premium prices which can wreck carefully-planned budgets.