Managed Services are one of the leading ways modern businesses keep their systems secure from cyberthreats. Managed services include around-the-clock cyberthreat monitoring and prevention, after-hours security patching and updates, and detailed reporting on IT security over a specified timeframe. Beyond that, we provide additional services, such as on-site support, business continuity, or software licensing management.
It’s simple. Managed services are proactive where break/fix solutions are reactive. Break/fix means you break your technology and we will come and fix it for you. With the rise of cybercrime these days, malicious hackers make their money by breaking your tech – and it’s not always possible to fix what they destroy. NovaCore Solutions proactively prevents 99% of breakage and cyberattacks by keeping your systems up to date and secure around the clock. Of course, we will also roll up our sleeves and get to work fixing your systems when you need us to.
Simply put: most organizations use managed IT services because modern cybersecurity is a pain in the neck. Securing your networks and devices takes constant attention to the most minuscule details on a daily basis. Cybersecurity has high stakes too: even one single missed detail has the potential to let malicious hackers into your systems. Even if you have an in-house IT team to handle your business technology, they might not have the time to painstakingly focus on security day in and day out. Most in-house teams are too busy putting out fires to keep up with comprehensive cybersecurity.
We offer all-inclusive, fixed-fee pricing with no hidden costs. You will only be charged for the devices that you want managed (workstations, network, and servers) no matter how many people use those devices.